Security and Privacy Policy

We believe your privacy and confidentiality are very important. We are committed to your privacy. Consequently, we have set a very high standard in safeguarding your personal information and will protect the information you share with us. Our privacy policy applies to all information that we collect on this website, as well as in telephone conversations, e-mail transactions, and through in-person order placement. When you make a decision to allow us to be your marketing, print, promotional products or sign provider, we believe we have a deep responsibility to protect the confidentiality of any proprietary information, company sales and marketing strategies, and confidential product specifications you provide to us. The content of your documents will remain private, confidential, and secure at our printing firm.

 

  1. Your Responsibility
    When using this website, you accept and agree to the terms and conditions of this security and privacy policy. To do a better job protecting your privacy needs, and to adapt to new laws, legal standards, and printing industry standards and customs, we will periodically review our Security and Privacy Policy. We reserve the right, at our sole discretion, to make changes, modifications, alterations, and updates to this policy at any time. If changes are made, we will not contact you. It is your responsibility to personally check the Security and Privacy Policy for changes, modifications, alterations, and updates.

 

  1. Customer Information
    When you become our customer, you may be asked to provide us with certain information, including your company name, your name, and your e-mail address. This information will be used for unspecified updates and communications about your order, questionnaires to measure your satisfaction, and announcements of new products, services, and special pricing promotions. We use the information we collect to improve the customer experience. We do not share, sell, or otherwise disclose information about our clients to any other party except as required to process and ship purchases.
  1. Security
    It is our policy to protect your information from all types of loss, misuse, or alteration. Any artwork files or documents submitted will be treated with respect and the utmost care. Our website has redundant security measures in place to protect against the misuse of information that we control, including credit card numbers. All data is protected using the most advanced methods currently available. However, we remind all customers that no electronic transaction is ever 100% guaranteed safe.
  1. Cookie Files
    In order to provide you with the best website experience possible, we may store non-critical information about you by embedding cookies on your computer hard drive. Some of our strategic partners, such as those with links to our website (like Adobe), may use cookies, but we are not responsible for the abuse or misuse of any information gathered through the use of cookies by such third parties.
  1. Customer Service
    We will communicate with customer users on a regular basis in order to provide superior service. Both our customer service and production teams use email and phone information to communicate with customers about issues relating to their orders.
  1. Links
    This website may contain links to other websites. We encourage our customers to be aware that when they leave our website, we are not responsible for the privacy practices of those websites.
  1. Free Newsletters, Announcements, Contests, and Surveys
    We may contact you from time to time to provide you with a free newsletter or to make you aware of special offers, pricing promotions, surveys, or contests. Your participation is strictly voluntary. You may request that your name be removed from our list at any time. Any information we may gather by these means will be used to provide better service and customer-care. We will not share any of this information with others.

If you have any questions, comments, or feedback about our Security and Privacy Policy, please contact us.

CustomXM

1724 Pike Avenue

North Little Rock, AR 72114

501-375-7311